What To Expect During a Water Loss

4/22/2022 (Permalink)

Nobody likes the unexpected – it can be scary, overwhelming and worst case, time and cost-consuming. That’s why we here at SERVPRO of Boyd, Carter, Greenup & Lewis Counties try and ease the blow of the unexpected. We are a team of highly trained individuals with specialized equipment, tools, and skills needed to make sure that your water damage is taken care of properly and swiftly. 

What can you expect when you give us a call?

Someone from our office will first take your call; we’ll take your name, number, and address down and then ask detailed questions so we know exactly what your situation looks like. As soon as we hang up the phone with you, we are dispatching a team out to your home and business so they can be on-site as soon as possible. You will also be assigned an admin within the office to take care of your job – they will give you updates, and work with your insurance provider. 

Once we get to your home, we will extract any standing water that needs to be extracted using either a handheld extractor or an extractor that we can ride on. We will then place fans and dehumidifiers to help with the drying process. 

In the next few days, we will continue to monitor the drying process and we will drill holes and pull baseboards if necessary. 

If you find yourself with an unexpected water loss give us a call at (606) 836-8000