National First Responders Week

11/5/2024 (Permalink)

First Responders enjoying a free burger.

The first responders in our area are the front line defenders that keeps us all safe and secure but they seldom get the recognition they deserve. SERVPRO Team Rowe was honored to help show our appreciation by hosting lunch time cookouts to first responders in both Huntington and Ashland. We also used the occasion to raise money for the First Responders Children's Foundation, an organization formed shortly after 9-11 to help children who have lost a first responder parent in the line of duty. Lunch was free to all first responders but others could buy a meal with 100% of the proceeds going to the FRCF. Next year we plan to cook up burgers all week at different locations, it's the least we can do for our first responders    

STAY SAFE DURING THE HOLIDAY SEASON

11/5/2024 (Permalink)

The main source of kitchen fires

It's hard to believe but the Holiday Season is here once again. Thanksgiving Day is the peak day for home fires in the USA, with a few precautions you can keep your family safe. Be sure to have a properly rated and maintained fire extinguisher in your kitchen area, another useful piece of safety equipment is a fire blanket. A fire blanket is especially useful for fires on top of your stove or cooktop, simply remove it from it's package, lay it over the fire and it will do the rest, no messy fire extinguisher chemicals to clean up afterwards. They're available online and inexpensive compared to the damage caused by a fire. If you plan to deep fry a turkey be extra careful, they can be extreme dangerous. Make sure your fryer is set up a safe distance from any combustible materials and make sure it's complete thawed, a frozen turkey can explode when placed in hot oil! Stay safe and have a Happy Thanksgiving!

Be sure to use a Pro

8/27/2024 (Permalink)

Don't do this at home

If this water heater had been installed by a profession plumber this customer probably wouldn't have needed SERVPRO. The catch pan in this house wasn't connected to a drain, when the tank leaked it overflowed in no time and flooded multiple rooms. Make sure your plumber is licensed and insured so you won't have this happen to you or your business. If it does happen don't panic, give us a call at 606-836-8000 or 304-429-2233 because we have a Pro for that.

Start to Finish

6/20/2024 (Permalink)

An example of a bathroom affected by an overflowing upstairs tub. We completed the job from start to finish

Anytime you have an unexpected event at your home or business it can be a stressful and anxiety producing time. There's so much to take care of from filing a claim with your insurance to picking a company for remediation to finding someone to reconstruct the damaged area. We can streamline the process for you to make your life a little simpler, not only will we co-ordinate the process with your insurance adjuster we can remediate any fire or water damage then we can build it back as good as new or better. SERVPRO of Boyd, Carter, Greenup & Lewis Counties can remove your possessions for safe keeping and return them when the jobs complete ensuring they don't receive additional damage during the reconstruction process. We are truly your "one stop shop" when disaster strikes. Give us a call at 606-836-8000.  

No job too big or too small

1/24/2024 (Permalink)

Ready to start remediation on a gym fire with heavy smoke damage.

The after affects of a fire can be devastating whether it's in a residence or a commercial building or a school. SERVPRO of Boyd, Carter, Greenup & Lewis Counties has tackled jobs both big and small and the results are always the same, as good or better than before the fire. We received a call for a fire at a local school gym on the Friday before Christmas, we had a crew working through the weekend and it was all hands on deck the day after Christmas. It's been a long process but with the right equipment to get the job done they'll be back up and running soon! 

Why SERVPRO of Boyd, Cater, Greenup and Lewis Counties?

11/2/2023 (Permalink)

Locally Owned Company with National Resources

SERVPRO of Boyd, Carter, Greenup & Lewis Counties is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We’re also part of a national network of over 1,700 Franchises, which gives us access to more resources for larger cleaning or restoration projects or major storm scenarios. Emergencies do not happen at convenient times, which is why we offer our residents and commercial business owners a 24-hour emergency call-line and promise to arrange a service within one hour of receiving your call.

SERVPRO of Boyd, Carter, Greenup & Lewis Counties technicians are highly trained and use advanced equipment and techniques to clean and restore your home. Our focus on training and documentation help our technicians make your house feel like home again.

The SERVPRO Hero Ready Training Program is a training system designed to help SERVPRO^® Franchises train their employees to provide superior service. In a service business, trained employees make the difference between success and failure. Trained employees perform better, are more competent, and decrease customer complaints.

This program provides a practical and effective method for employee training. Involvement in this program improves employee skills and provides an opportunity for employee recognition. It is the goal of SERVPRO to help develop the highest quality front line employees in the industry.

As a locally owned company we understand and know the needs of people in the communities we serve, a call to our franchise will connect you to not only a trained professionals but you may also be talking to your neighbor! We care about our communities and the people we serve. 

Prepare for your pets!

11/1/2023 (Permalink)

It's easy to plan ahead and protect your pets.

In the USA a whopping 66% of households have pets and unfortunately they are caught up in the same situations as humans when disasters strike. Planning ahead for their well being and safety is key not only for their health but for your piece of mind if you should find your family in a natural disaster, fire or any other situation what may drive you from your home. Here are a few steps you can take now to ensure their safe keeping:

1) Place a sign on all exterior doors alerting First Responders to the number of pets inside. Disasters don't always strike when you're at home.

2) Have an evacuation plan for your pets. Make sure you have carriers or leases close to your exits so you can grab them in a minutes notice.

3) Find a hotel, relative or friend who can accommodate you and your pets if needed in advance. If you can't find accommodations together find a shelter or veterinarian who can keep your pets.

4) Prepare a "Grab and Go" bag for your pets. Some items to include may be water & food bowls, dry/canned food, toys or warm blanket.

Pets can be a part of our family, save yourself the heart ache of losing a pet by planning ahead.    

STAY SAFE DURING THE HOLIDAY SEASON

10/18/2023 (Permalink)

With the Holiday Season rapidly approaching now is the time to make sure your household is ready and all your family members are aware of a few important safety tips.

1) Keep decorations at least 3 feet away from heat sources, especially those with open flames like candles and fireplaces.

2) Do not run extension cords under rugs or furniture.

3) Be sure to water live Christmas trees to keep them fresh and safe.

4) Always turn off decorations when not at home or when you're asleep.

5) If you're using extension cords consider adding more electrical outlets to your home.

6) Only use electronics in dry areas.

7) Make sure your home has working smoke detectors.

8) Switch off space heaters when you leave the room.

9) Inspect your decorations and discard any that are worn out or damaged.

10) Keep batteries stored safely in their packages and out of reach of small children and pets.

Please follow these simple rules and have a joyful holiday season.

Helping the Community and the Enviroment

10/17/2023 (Permalink)

Reusable trash receptacles are not only easier to spot but they are more ecological than disposable receptacles often used at outdoor events.

Every year we get request from event organizers  asking us to supply trash receptacles for outdoor events and we're happy to oblige free of charge! Instead of the loading up our land fills with disposable cardboard receptacles we invested in durable plastic cans that can be used multiple times. In addition to using these cans at outdoor events we have also supplied them to are fire departments for use in their stations and also for them to use at the scene of fires and accidents. In the future we pan to donate them to area parks in the smaller communities we service where money for maintenance is tight. Taking care of our environment is important not only for now but for generations to come.  

We Are Ready For All Types of Weather

9/6/2022 (Permalink)

SERVPRO of Boyd, Carter, Greenup and Lewis Counties works to achieve preloss conditions for every disaster we encounter.  It’s our vow to meet customer needs and make the customer feel at ease throughout the process.  Our aim is to be quick yet efficient, so the customer can get back to day-to-day life.  SERVPRO of Boyd, Carter, Greenup and Lewis Counties aims to do this by maintaining professionalism throughout the whole process.  With our expertise, we can make the customer feel more at ease during such a stressful and overwhelming time.

No matter what the weather brings know that SERVPRO of Boyd, Carter, Greenup and Lewis Counties is here to help.  You have worked hard to make your house a home.  At SERVPRO of Boyd, Carter, Greenup and Lewis Counties we are here to help you restore your home and personal contents.  We are diligent and hard working to get the client back into the home.  The reason to hire a professional team when you are needing deep cleaning service is because of our precision and attention to detail.  Our trained staff brings with them the best materials, equipment, and chemicals in the business for any situation whether it is a fire, water, sewage, mold, post construction, or general cleaning job.  We are prepared for any situation and we make sure that the homeowner or business owner is happy with the results when we leave.

For an estimate call our team at (606) 836-8000.